08-12-2013, 12:32 PM
Hi,
hope i've put this thread in the right place as it could be Hardware or software. If not, apologies.
I've also posted the same thread on SB in the hope of getting this issue resolved.
I'm having a BSOD issue with a HP Pavilion Entertainment NoteBook. The BSOD is intermittent.
The only info i get from the BSOD before it re-boots is MEMORY_MANAGEMENT.
Twice it failed to get as far as a boot screen and i had to pull the CMOS on both occasions to get an actual boot screen again.
I debugged the .dmp files (MiniDump) which threw up the results below:
I then ran sfc.exe /scannow from CMD getting the results below:
The only thing i haven't done is swap out the memory modules (RAM) as i don't have any DDR3 lying about ATM.
I also ran memtestx86 which showed no issues although i know from previous experience that those results are, more times than not, quite wrong.
I know that ntkrpamp.exe is part of Windows Kernal and i really don't want to have to do another O/S install.
Any help/suggestions would be appreciated.
Additional info:
On the last BSOD before all the testing i got a warning that the AMD graphics driver had failed. I check it on the AMD website and it said the driver was up to date.
hope i've put this thread in the right place as it could be Hardware or software. If not, apologies.
I've also posted the same thread on SB in the hope of getting this issue resolved.
I'm having a BSOD issue with a HP Pavilion Entertainment NoteBook. The BSOD is intermittent.
The only info i get from the BSOD before it re-boots is MEMORY_MANAGEMENT.
Twice it failed to get as far as a boot screen and i had to pull the CMOS on both occasions to get an actual boot screen again.
I debugged the .dmp files (MiniDump) which threw up the results below:
Quote:Loading Dump File [C:\Windows\Minidump\081213-17846-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18147.x86fre.win7sp1_gdr.130505-1534
Machine Name:
Kernel base = 0x82c3e000 PsLoadedModuleList = 0x82d874d0
Debug session time: Sun Aug 11 23:44:21.539 2013 (UTC + 1:00)
System Uptime: 0 days 0:04:03.053
Loading Kernel Symbols
...............................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {28, a, 0, 92cf78b8}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+1b3 )
Followup: MachineOwner
---------
I then ran sfc.exe /scannow from CMD getting the results below:
Quote:Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>sfc.exe /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Users\Administrator>
The only thing i haven't done is swap out the memory modules (RAM) as i don't have any DDR3 lying about ATM.
I also ran memtestx86 which showed no issues although i know from previous experience that those results are, more times than not, quite wrong.
I know that ntkrpamp.exe is part of Windows Kernal and i really don't want to have to do another O/S install.
Any help/suggestions would be appreciated.
Additional info:
On the last BSOD before all the testing i got a warning that the AMD graphics driver had failed. I check it on the AMD website and it said the driver was up to date.